Resident Liaison and Energy Advisor

Resident Liaison and Energy Advisor

Salary: £35,844 per annum

Location: Aylesbury - Hybrid, with regular visits to residents’ homes and other sites across our operating area

Contract: Permanent

Hours: Full time, 37 hours per week

Are you looking for an exciting opportunity to make a difference in the housing community? We’re on the hunt for a dedicated and enthusiastic Resident Liaison and Energy Advisor to join our amazing Sustainability team at Fairhive! If you enjoy helping others, working in a supportive environment, and contributing to meaningful projects, this could be the perfect role for you.

About the role…

As our Resident Liaison and Energy Advisor, you’ll play an important role in helping residents feel comfortable, informed and supported as energy efficiency and sustainability improvements are made to their homes.

You’ll regularly visit residents’ properties and other sites across our operating area, alongside office and home-based working. You’ll support residents throughout improvement works, explaining new energy efficiency measures and helping them understand the equipment and sustainable features installed in their homes.

Building positive relationships will be at the heart of the role. You’ll provide practical environmental and sustainability advice, raise awareness of energy-related measures and work closely with residents, colleagues, suppliers and contractors to ensure a high standard of resident engagement.

About You...

We’re looking for someone educated to A level or equivalent, with relevant technical knowledge and strong communication, organisation and problem-solving skills. You’ll be comfortable working independently, managing your priorities and providing practical support and advice to residents.

A full driving licence is essential for this role, and you’ll need to be comfortable travelling regularly to residents’ homes and sites. Some attendance at resident meetings and occasional evening working may also be required. The role is subject to a Basic DBS check.

For more information, please refer to the attached job description.

About us…

At Fairhive Homes, we’re driven by a simple yet powerful vision: “Homes for Living, Communities for Life”. This isn’t just what we do; it’s what we strive for every day. As a non-profit housing association, we’re dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do.

We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, ‘This is my home.’

We believe that a strong community starts with quality housing, and we’re here to make that vision a reality.

For more information, please refer to the attached job description.

Benefits

In this role, you’ll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised.

At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments.

We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life!

You’ll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day.

Our commitment to you …

We’re focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what we’re looking for.

We are really proud of our initiatives to become an employer of choice, whether it’s coming along to one of our Menopause Café’s, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus, our supportive team culture and active social committee mean you’ll always have a strong network of people around you!

Take a look at our LinkedIn profile to learn more about what our colleagues have been talking about or championing this year.

Ready to Apply?

We understand that not every candidate will tick every box on our list. If your experience looks a bit different from what we’re looking for, but you believe you can bring something valuable to the role, we still want to hear from you!

If you’re ready to take the next step in your career and work in an environment that values your contributions, please apply, we can’t wait to meet you!

The closing date for applications will be 4th December but we might close it early if we find the right person before this date