Response Repairs Surveyor

Response Repairs Surveyor

Location: South West England
Rate: Negotiable
Contract: 6 months

Spencer Clarke Group are supporting a local authority to appoint a Response Repairs Surveyor within Housing Services.

Supporting the end-to-end delivery of responsive repairs and relets, ensuring work is completed to a high standard, right first time, and with a strong focus on customer satisfaction and value for money.

Responsibilities include
Completing pre and post inspections for responsive repairs, exchanges and relets
Diagnosing defects and specifying remedial works, working directly with tenants and customers
Raising and ordering works through internal systems and monitoring progress through to completion
Overseeing the quality and delivery of works completed by in-house trade teams and external contractors
Taking ownership of repairs and complaints, ensuring issues are resolved promptly
Coordinating specialist works and dependencies, including arranging and checking items such as scaffolding requirements
Supporting cost control by monitoring expenditure and ensuring value for money is achieved
Maintaining strong communication with customers throughout the repairs process and managing expectations

About you
Competent working with HHSRS, including applying it confidently in housing inspections
Strong experience dealing with Damp and Mould cases within a housing or property setting
Background in responsive repairs, property maintenance, relets or similar housing inspection work
Confident managing contractor performance and driving quality, time and customer outcomes
Strong customer service and complaint handling skills, with clear and professional communication
Full UK driving licence and able to travel across the city as required

How to Apply
Send your CV or get in touch with Nicole Brownrigg at Spencer Clarke Group on or