Restaurant General Manager

About the Role

Our client is seeking a proactive and experienced Restaurant General Manager to lead operations at their flagship establishment in Birmingham . You will be responsible for all aspects of the restaurant, from staff management and customer service to financial performance and inventory control. This is a hands-on leadership role that requires a passion for culinary excellence and a dedication to creating memorable dining experiences. You will work closely with the culinary team and front-of-house staff to ensure seamless service delivery and maintain the highest standards of quality and presentation. This role is crucial for driving the success and reputation of the restaurant within the vibrant West Midlands dining scene.

Key Responsibilities

• Oversee daily restaurant operations, ensuring smooth service delivery and guest satisfaction.
• Manage, train, and motivate front-of-house and back-of-house staff to achieve high performance.
• Develop and implement strategies to increase revenue, control costs, and improve profitability.
• Maintain rigorous standards for food quality, safety, and hygiene across the establishment.
• Manage inventory, procurement, and supplier relationships to ensure optimal stock levels and cost efficiency.
• Handle customer feedback, resolving complaints promptly and professionally to ensure guest loyalty.

Requirements

• Proven experience as a Restaurant Manager or General Manager, with a strong understanding of F&B operations.
• Demonstrated leadership and team management skills, with the ability to inspire and develop staff.
• Solid financial acumen, including P&L management, budgeting, and cost control.
• Knowledge of food safety regulations and best practices.
• Excellent customer service and interpersonal skills.
• Experience in Birmingham 's hospitality sector is a plus.

Benefits

• Competitive salary package with performance-based incentives.
• Comprehensive health and wellness benefits.
• Opportunities for career advancement and professional development.
• A dynamic and supportive work environment.
• Staff discounts and dining privileges.