Restaurant General Manager

About the Role

Our client is seeking a results-driven and experienced Restaurant General Manager to lead operations for a popular dining establishment in the vibrant city of Newcastle upon Tyne . This key role involves overseeing all aspects of the restaurant, from front-of-house and back-of-house management to staff training, financial performance, and maintaining exceptional customer service standards. You will be instrumental in creating a memorable dining experience for guests, driving sales, and fostering a positive and efficient team culture in a high-volume environment, making a significant impact on the restaurant's success.

Key Responsibilities

• Manage daily restaurant operations, ensuring seamless service delivery and adherence to brand standards.
• Recruit, train, motivate, and manage restaurant staff, fostering a culture of teamwork and excellence.
• Oversee inventory management, cost control, and achieve financial targets for revenue and profitability.
• Develop and implement marketing initiatives to drive customer traffic and enhance brand reputation.
• Maintain rigorous standards of food quality, hygiene, and workplace safety.
• Handle customer inquiries, complaints, and ensure guest satisfaction.

Requirements

• Proven track record as a Restaurant General Manager or in a similar senior management role within the hospitality industry.
• Strong knowledge of restaurant operations, including P&L management, inventory control, and staff scheduling.
• Excellent leadership, communication, and problem-solving skills.
• Demonstrated ability to manage a diverse team and create a positive work culture.
• Experience with POS systems and back-office management software.
• Passion for food, service, and delivering outstanding guest experiences in Newcastle upon Tyne .

Benefits

• Competitive salary with potential for performance-based bonuses.
• Health insurance and other employee benefits.
• Opportunities for career growth and development within a reputable company.
• Staff meals and discounts on food and beverages.
• A dynamic and engaging work environment in a prime city location.