Restaurant Manager

About the Role

Our client is searching for a dedicated and customer-focused Restaurant Manager to lead their bustling dining establishment in Coventry, West Midlands . This role is critical for maintaining the restaurant's reputation for excellent food, impeccable service, and a welcoming atmosphere. You will be responsible for the day-to-day management of the restaurant floor, ensuring seamless operations from opening to closing, and fostering a positive and productive environment for the entire front-of-house team. Your leadership will directly impact guest satisfaction and the overall success of the venue within the competitive hospitality and tourism market.

Key Responsibilities

• Manage all aspects of daily restaurant operations, including staff supervision, inventory management, and customer service.
• Train, mentor, and motivate the restaurant team to deliver outstanding service and uphold brand standards.
• Ensure compliance with all health, safety, and hygiene regulations.
• Handle customer inquiries, feedback, and complaints promptly and professionally.
• Optimize table turnover, manage reservations, and oversee the guest experience from arrival to departure.
• Collaborate with the kitchen team to ensure seamless coordination between front and back of house.

Requirements

• Previous experience as a Restaurant Manager or Assistant Manager in a similar setting.
• Proven track record in staff management, training, and customer service excellence.
• Strong knowledge of food and beverage operations, including inventory control and cost management.
• Excellent communication, leadership, and problem-solving abilities.
• Familiarity with POS systems and restaurant management software.

Benefits

• Attractive salary with potential for performance-based incentives.
• Opportunities for career progression within the hospitality industry.
• A supportive and dynamic work environment.
• Employee dining discounts and other perks.
• Training and development opportunities to enhance your skills.