Restaurant Manager

About the Role

Our client is looking for an enthusiastic and skilled Restaurant Manager to oversee daily operations at a popular dining venue in Newcastle upon Tyne . This role is crucial for delivering outstanding customer service and ensuring the smooth running of the front-of-house operations. You will be responsible for managing staff, optimising profitability, and maintaining the restaurant's reputation for excellence. The ideal candidate will have a proven track record in hospitality management, possess exceptional leadership qualities, and be passionate about creating memorable guest experiences. This is an exciting chance to lead a dedicated team and contribute to the success of a well-regarded hospitality business.

Key Responsibilities

• Manage all aspects of restaurant operations, including staff scheduling, training, and performance management.
• Ensure the delivery of exceptional customer service and handle guest inquiries and complaints effectively.
• Oversee inventory, manage supplies, and control costs to maximise profitability.
• Maintain high standards of hygiene, safety, and compliance with all relevant regulations.
• Develop and implement strategies to enhance customer satisfaction and drive business growth.

Requirements

• Previous experience as a Restaurant Manager or Assistant Manager in a fast-paced environment.
• Strong leadership, communication, and interpersonal skills.
• Proven ability to manage budgets, control costs, and improve profitability.
• Excellent understanding of hospitality best practices and customer service standards.
• Proficiency in using restaurant management software and POS systems.

Benefits

• Competitive salary package with potential for bonuses.
• Opportunities for career progression within a growing company.
• Comprehensive training and development programs.
• Staff meals and discounts.
• A dynamic and supportive work environment in Newcastle upon Tyne .