Retail Department Supervisor

About the Role

Our client is seeking a proactive and experienced Retail Department Supervisor to lead a specific section of their busy store in Nottingham . This role involves overseeing daily operations within your designated department, managing a small team of sales associates, and ensuring outstanding customer service and sales performance. You will be instrumental in maintaining high standards of merchandising, stock management, and team motivation. This is an excellent opportunity for a driven individual looking to advance their retail leadership career and make a significant impact.

Key Responsibilities

• Supervise and guide a team of sales associates within your assigned department.
• Drive sales performance for the department by setting targets and monitoring progress.
• Ensure all products within the department are displayed attractively and replenished regularly.
• Provide exceptional customer service, resolving any queries or issues promptly.
• Assist with staff training, development, and performance feedback.
• Oversee stock management, including deliveries, stock counts, and loss prevention for the department.

Requirements

• Previous experience in a retail supervisory or team leader role.
• Proven ability to manage and motivate a team.
• Strong understanding of sales techniques and customer service excellence.
• Excellent organisational skills and attention to detail.
• Ability to work effectively in a fast-paced retail environment in Nottingham .

Benefits

• Competitive salary with potential for departmental performance bonuses.
• Significant employee discount across the store.
• Comprehensive training and professional development opportunities.
• A supportive team and a positive working atmosphere.
• Clear career progression pathways within the company.