Retail Department Supervisor

About the Role

Our client is looking for a reliable and organized Retail Department Supervisor to oversee a specific section of their store in Norwich . This role involves leading a small team, managing stock for the department, and ensuring an excellent customer experience. You will work closely with the Store Management to drive sales, maintain visual merchandising standards, and support team development. This is an excellent opportunity for someone looking to take on more responsibility and develop their leadership skills in a retail setting.

Key Responsibilities

• Supervise the day-to-day operations of a designated retail department.
• Lead, motivate, and train department staff to achieve performance targets.
• Ensure stock levels are managed effectively, including ordering and replenishment.
• Maintain high standards of visual merchandising and product presentation.
• Provide exceptional customer service, resolving inquiries and issues.
• Assist with operational tasks such as cash handling and opening/closing procedures.

Requirements

• Previous experience in a retail supervisory or team lead role.
• Strong understanding of stock management and visual merchandising principles.
• Excellent leadership and communication skills.
• Ability to motivate and develop a team.
• Customer-focused with a passion for retail excellence in Norwich .
• Proficiency with retail systems and POS.

Benefits

• Competitive salary with performance-related bonuses.
• Significant staff discounts on merchandise.
• Opportunities for professional development and advancement.
• A supportive team environment with hybrid working possibilities.
• Valuable experience in department management within a retail context in Norfolk .