Retail E-commerce Manager

About the Role

Our client is looking for a strategic and results-oriented Retail E-commerce Manager to lead their online sales operations, working entirely remotely. This role involves overseeing the entire e-commerce lifecycle, from website management and digital marketing to sales performance and customer journey optimization. You will be responsible for driving online revenue growth, enhancing the digital customer experience, and ensuring the brand's online presence is competitive and engaging. This is a critical position for someone who can blend retail acumen with digital expertise to achieve ambitious growth targets in the online marketplace.

Key Responsibilities

• Develop and execute a comprehensive e-commerce strategy to maximize online sales and profitability.
• Manage the company website, ensuring it is user-friendly, visually appealing, and optimized for conversions.
• Oversee all digital marketing activities, including SEO, SEM, social media, email marketing, and affiliate programs.
• Analyze e-commerce data, customer behavior, and market trends to identify growth opportunities and areas for improvement.
• Manage online inventory, order fulfillment logistics, and customer service for the e-commerce channel.
• Collaborate with cross-functional teams, including marketing, IT, and operations, to ensure a seamless online customer experience.

Requirements

• Proven experience (5+ years) in e-commerce management, preferably within the retail sector.
• Strong understanding of e-commerce platforms, digital marketing channels, and analytics tools (e.g., Google Analytics).
• Demonstrated success in driving online sales growth and managing digital marketing campaigns.
• Excellent analytical, strategic thinking, and problem-solving skills.
• Proficiency in managing website content, user experience (UX), and conversion rate optimization (CRO).
• Ability to lead and manage a remote team effectively, fostering collaboration and accountability.

Benefits

• Competitive salary commensurate with experience and performance.
• Fully remote working environment, offering significant flexibility and work-life balance.
• Opportunities for professional development and strategic input into the company's digital future.
• Performance-based bonuses and incentives linked to online revenue growth.
• Chance to lead and shape the e-commerce strategy for a growing retail brand.