Retail Operations Analyst

About the Role

Our client is seeking a meticulous and analytical Retail Operations Analyst to join their team in Cambridge . You will be responsible for analysing operational data, identifying trends, and providing insights to improve efficiency and profitability across their retail stores. This role requires a strong quantitative skillset and the ability to translate complex data into actionable recommendations. You will play a crucial role in optimising store performance, enhancing customer experience, and supporting strategic decision-making within the retail division, working closely with various departments to implement data-driven improvements.

Key Responsibilities

• Collect, interpret, and analyse operational data from various retail channels and systems.
• Develop reports and dashboards to track key performance indicators (KPIs) related to sales, inventory, staffing, and customer satisfaction.
• Identify inefficiencies, risks, and opportunities within retail operations and propose solutions.
• Support the implementation of new operational strategies and assess their effectiveness.
• Collaborate with store managers and departmental heads to gather information and disseminate findings.
• Conduct market research and competitive analysis to inform operational strategies.

Requirements

• Bachelor's degree in Business, Analytics, Statistics, or a related field.
• Proven experience in data analysis, preferably within the retail sector.
• Strong proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau).
• Excellent analytical, problem-solving, and critical thinking skills.
• Ability to communicate complex findings clearly and concisely to non-technical audiences.
• High level of accuracy and attention to detail.

Benefits

• Competitive salary.
• Comprehensive benefits package.
• Opportunities for professional development and advanced training.
• Exposure to strategic decision-making within a dynamic retail environment.
• Supportive and collaborative team culture.