Retail Operations Assistant

About the Role

Our client is seeking a dedicated and proactive Retail Operations Assistant to support the management team at their store in Norwich . This role is essential for ensuring the smooth day-to-day running of the store, from managing stock and point-of-sale systems to supporting staff and ensuring compliance with company policies. You will contribute to a positive working environment and an excellent customer shopping experience. This position is ideal for someone with a strong organizational skillset and a keen interest in the operational aspects of retail management.

Key Responsibilities

• Assist with the management of inventory, including receiving, processing, and tracking stock.
• Support the maintenance and operation of point-of-sale (POS) systems and other store technology.
• Ensure adherence to health, safety, and security procedures within the store.
• Help train and onboard new retail staff, providing guidance on operational procedures.
• Contribute to maintaining store standards, including cleanliness and organization of both sales floor and back areas.
• Assist with the implementation of operational initiatives and process improvements.

Requirements

• Previous experience in a retail operations or administrative role is advantageous.
• Strong organizational and time-management skills.
• Proficiency in using POS systems and standard office software.
• Excellent communication and interpersonal abilities.
• A meticulous approach to tasks and a strong sense of responsibility.
• Ability to work effectively in a team and adapt to changing business needs.

Benefits

• Competitive salary and performance-based recognition.
• Generous staff discount on products.
• Opportunities for professional development and training.
• A stable and supportive work environment.
• Pension scheme and standard employee benefits.