Retail Sales Advisor

About the Role

Our client is looking for a friendly and proactive Retail Sales Advisor to join their team in Norwich . This role is all about creating a welcoming atmosphere and providing outstanding service to customers. You will be responsible for assisting customers with their shopping needs, processing transactions accurately, and maintaining the presentation of the store. If you have a passion for retail and enjoy interacting with people, this is a fantastic opportunity to be part of a well-regarded company and contribute to a positive shopping experience.

Key Responsibilities

• Greet customers warmly and offer assistance throughout their shopping journey.
• Provide detailed product information and recommendations to meet customer needs.
• Process sales transactions efficiently and accurately using the POS system.
• Maintain store tidiness, stock replenishment, and visual merchandising standards.
• Handle customer inquiries and resolve any immediate issues or concerns.
• Collaborate with the team to achieve store sales targets and operational objectives.

Requirements

• Previous experience in a customer-facing role, preferably in retail, is advantageous.
• Excellent communication and interpersonal skills.
• A positive and enthusiastic attitude towards customer service.
• Ability to work effectively within a team environment.
• Willingness to learn about products and company procedures.
• Flexibility to work shifts, including weekends and some public holidays, as required by the business needs.

Benefits

• Competitive hourly wage with opportunities for performance incentives.
• Generous employee discount on all products.
• Comprehensive training provided to enhance product knowledge and customer service skills.
• A supportive and friendly team environment.
• Potential for career growth within the retail sector.