Retail Sales Specialist

About the Role

Our client is looking for an ambitious and customer-oriented Retail Sales Specialist to join their team in Norwich . You will be responsible for driving sales, providing expert product knowledge, and ensuring every customer receives an outstanding service experience. This role offers the chance to become a product expert and contribute directly to the store's success. You will be a key player in creating a welcoming and engaging atmosphere that encourages customer loyalty and repeat business in the Norwich store.

Key Responsibilities

• Engage with customers to understand their needs and recommend suitable products and solutions.
• Achieve and exceed individual and store sales targets through proactive selling techniques.
• Maintain an in-depth knowledge of all products, services, and current promotions.
• Assist with stock management, including replenishing displays and ensuring products are presented effectively.
• Handle customer inquiries, feedback, and concerns with professionalism and efficiency.

Requirements

• Previous experience in a sales-focused retail role is essential.
• Demonstrated ability to meet and exceed sales targets.
• Excellent interpersonal and communication skills, with a passion for customer engagement.
• A proactive and results-driven attitude.
• Availability to work flexible hours, including weekends, as per the operational requirements of the Norwich store.

Benefits

• Competitive base salary plus attractive commission and bonus opportunities.
• Significant staff discount on a wide range of merchandise.
• Comprehensive product training and ongoing professional development.
• Opportunities for career growth and advancement within the retail sector.
• A vibrant and supportive team environment in Norwich .