Retail Store Manager

About the Role

Our client is seeking an enthusiastic and customer-focused Retail Store Manager to lead their store in the heart of Birmingham . You will be responsible for driving sales, managing the store team, and ensuring an exceptional customer experience. This role requires strong leadership, excellent operational skills, and a passion for retail. You will play a crucial role in achieving store targets and maintaining the brand's reputation within the local community, contributing to a vibrant and successful retail environment.

Key Responsibilities

• Lead and motivate a team of retail associates to achieve sales targets and deliver outstanding customer service.
• Manage store operations, including inventory control, visual merchandising, and maintaining store standards.
• Recruit, train, and develop store staff to foster a high-performing team.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Analyze sales data and customer feedback to identify opportunities for growth and improvement.
• Create an engaging and welcoming atmosphere for all customers.

Requirements

• Proven experience as a Retail Store Manager or Assistant Manager.
• Strong leadership and people management skills.
• Excellent customer service and sales-driven attitude.
• Experience with inventory management and visual merchandising.
• Ability to work flexible hours, including weekends and evenings.
• Passion for the retail industry and brand representation.

Benefits

• Competitive salary and performance-based bonuses.
• Staff discounts on products.
• Opportunities for career progression within a growing retail group.
• Comprehensive training programs.
• A supportive and dynamic store team environment.