Retail Store Manager

About the Role

Our client is seeking an experienced and dynamic Retail Store Manager to lead operations at their busy Aberdeen branch. You will be responsible for driving sales, managing a team of dedicated retail professionals, and ensuring an exceptional customer experience. This is a crucial role in a vibrant retail environment, where your leadership will directly impact store performance and customer satisfaction. The ideal candidate will possess a passion for retail, a proven track record in store management, and a commitment to fostering a positive and productive work atmosphere.

Key Responsibilities

• Oversee all daily store operations, including opening and closing procedures.
• Lead, train, and motivate a team of sales assistants and supervisors to achieve sales targets.
• Manage inventory, stock levels, and visual merchandising to maximize product appeal.
• Implement and enforce company policies and procedures, ensuring compliance with health and safety regulations.
• Analyze sales data and customer feedback to identify areas for improvement and implement strategic initiatives.
• Provide exceptional customer service, resolving issues promptly and professionally.

Requirements

• Proven experience as a Retail Store Manager or in a similar supervisory role.
• Demonstrated success in achieving and exceeding sales and performance targets.
• Strong leadership, communication, and interpersonal skills.
• Excellent organizational and time-management abilities.
• Proficiency in retail management software and point-of-sale (POS) systems.
• A passion for the retail industry and delivering outstanding customer experiences in Aberdeen .

Benefits

• Competitive salary package.
• Performance-based bonuses and incentives.
• Staff discounts on products.
• Opportunities for professional development and career advancement.
• A supportive and collaborative working environment.