Retail Store Manager

About the Role

Our client is seeking a dynamic and results-driven Retail Store Manager to lead their flagship store located in the heart of Birmingham . You will be responsible for creating an exceptional shopping experience, driving sales performance, and fostering a positive team environment. This role requires a strong leader with a passion for retail, excellent customer service skills, and a proven ability to manage a team effectively. You will play a key role in achieving store targets and upholding the brand's reputation within the local community.

Key Responsibilities

• Manage daily store operations, ensuring smooth and efficient service delivery.
• Lead, train, and motivate the store team to achieve sales targets and provide outstanding customer service.
• Oversee inventory management, including stock control, merchandising, and loss prevention.
• Maintain high visual merchandising standards to create an attractive and engaging store environment.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Ensure compliance with all company policies, procedures, and health and safety regulations.

Requirements

• Proven experience as a Retail Store Manager or Assistant Manager.
• Demonstrated ability to drive sales and achieve store performance targets.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Knowledge of inventory management and visual merchandising principles.
• Flexibility to work various shifts, including weekends and holidays.

Benefits

• Competitive salary package commensurate with experience.
• Performance-based bonuses and incentives.
• Employee discounts on store products.
• Opportunities for career advancement within the company.
• Comprehensive training and development programs.