Retail Store Manager

About the Role

Our client is seeking an experienced and dynamic Retail Store Manager to lead their flagship store in Aberdeen . You will be responsible for overseeing all day-to-day operations, driving sales performance, and fostering a positive and productive work environment for your team. This is a pivotal role where your leadership will directly impact customer satisfaction and commercial success, contributing to the brand's reputation for quality and service within the local community.

Key Responsibilities

• Manage and motivate a team of retail associates to achieve sales targets and provide excellent customer service.
• Oversee stock management, inventory control, and visual merchandising to ensure the store is appealing and well-stocked.
• Implement store policies and procedures, ensuring compliance with health and safety regulations.
• Analyse sales data and market trends to develop and execute strategies for business growth.
• Conduct staff training, performance reviews, and recruitment to build a high-performing team.
• Handle customer complaints and queries efficiently and professionally to ensure customer satisfaction.

Requirements

• Proven experience as a Retail Manager or in a similar supervisory role within a retail environment.
• Strong leadership, communication, and interpersonal skills.
• Demonstrable track record of achieving sales targets and managing operational costs.
• Excellent understanding of retail operations, merchandising, and customer service principles.
• Proficiency in using retail management software and POS systems.
• Ability to work flexible hours, including weekends and holidays, as required by business needs.

Benefits

• Competitive annual salary with performance-based bonuses.
• Staff discounts on products and services.
• Opportunities for professional development and career advancement within the retail sector.
• A supportive and collaborative working environment.
• Pension scheme and other statutory benefits.