Retail Team Lead

About the Role

Our client is looking for an experienced and reliable Retail Team Lead to oversee daily operations and guide a team of associates at their Glasgow location. This hybrid role involves both on-site presence and remote coordination, focusing on operational efficiency, staff development, and customer engagement. You will be instrumental in ensuring the store meets its sales targets while upholding brand standards and fostering a positive work environment. This is a fantastic opportunity for an individual with leadership potential to make a significant impact within a well-regarded retail brand in Glasgow .

Key Responsibilities

• Lead and motivate a team of retail assistants, providing guidance and support.
• Oversee daily store operations, ensuring smooth and efficient workflow.
• Assist customers with inquiries, purchases, and resolving any issues effectively.
• Maintain high standards of visual merchandising and store presentation.
• Monitor stock levels and assist with inventory management processes.
• Contribute to sales targets and provide exceptional customer service.

Requirements

• Previous experience in a supervisory or team lead role in retail.
• Strong leadership and communication skills.
• Ability to work effectively in a team and manage tasks independently.
• Customer-focused with a positive attitude.
• Proficiency in POS systems and basic computer skills.
• Flexibility to work shifts, including weekends and potentially some remote administrative tasks.

Benefits

• Competitive salary and potential for bonuses.
• Staff discounts on products.
• Training and development opportunities.
• A dynamic and collaborative team environment.
• Exposure to retail management responsibilities.