Retail Team Leader

About the Role

Our client is seeking a proactive and customer-focused Retail Team Leader to join their team in Portsmouth . You will be responsible for guiding a team of sales associates, ensuring exceptional customer service, and contributing to the achievement of store targets. This role is perfect for an individual with a passion for retail, strong interpersonal skills, and the ability to inspire colleagues to deliver a superior shopping experience.

Key Responsibilities

• Lead and motivate a team of retail staff to meet sales objectives.
• Provide outstanding customer service and address customer needs effectively.
• Assist with stock management, including replenishment and visual merchandising.
• Ensure store standards for cleanliness and organization are maintained.
• Support the Store Manager in training and developing team members.
• Handle customer queries and resolve minor issues efficiently.

Requirements

• Previous experience in a retail leadership or supervisory role.
• Demonstrated ability to motivate and manage a team.
• Strong customer service orientation and excellent communication skills.
• A passion for retail and product knowledge.
• Good organizational skills and attention to detail for in-store presentation.
• Familiarity with retail operations and point-of-sale systems.

Benefits

• Competitive salary and potential for performance-related incentives.
• Generous employee discount on all products.
• Opportunities for professional growth and advancement within the company.
• A vibrant and supportive team atmosphere in our Portsmouth store.
• Be a key contributor to the success of a well-known retail brand.