Retail Team Leader

About the Role

Our client is seeking an enthusiastic and reliable Retail Team Leader to support the management team at their store in Sheffield . In this role, you will be responsible for guiding a team of retail associates, ensuring excellent customer service, and contributing to the smooth operation of the store. You will assist with daily tasks, motivate your team, and help maintain high standards of presentation and sales performance. This hybrid role offers a mix of on-site leadership and potential for remote administrative support, providing a dynamic career path in retail management in Sheffield .

Key Responsibilities

• Lead and motivate a team of retail associates, providing guidance and support throughout their shifts.
• Assist in managing daily store operations, ensuring efficiency and adherence to company policies.
• Drive sales performance by engaging customers, promoting products, and ensuring excellent service delivery.
• Support stock management, including receiving, organizing, and replenishing merchandise.
• Ensure the store is well-presented, clean, and visually appealing at all times.
• Handle customer inquiries and resolve minor issues, escalating more complex cases as needed for the store in Sheffield .

Requirements

• Previous experience in a retail role, with demonstrated leadership potential or experience.
• Strong communication and interpersonal skills.
• Enthusiasm for customer service and a passion for retail.
• Ability to work effectively as part of a team and motivate others.
• Basic understanding of sales and inventory principles.
• Willingness to work a hybrid schedule, including weekends and some evenings, as required in Sheffield .

Benefits

• Competitive salary.
• Generous employee discount.
• Opportunities for training and career development.
• Hybrid working arrangement providing flexibility.
• Pension contributions.