Retail Team Leader

About the Role

Our client is looking for a dynamic and inspiring Retail Team Leader to join their innovative team, offering a remote-friendly work environment. You will be responsible for guiding and motivating a team of retail associates, ensuring exceptional customer service, and contributing to the overall success of the sales operations. This role requires a proactive individual who can foster a positive team spirit and drive performance, even from a distance. Join us in shaping the future of retail customer engagement in the Plymouth area and beyond.

Key Responsibilities

• Lead, coach, and motivate a team of retail associates to achieve individual and team goals.
• Ensure the highest standards of customer service are met during all customer interactions.
• Assist in training new team members and provide ongoing development support.
• Monitor sales performance and identify opportunities for improvement.
• Manage operational tasks such as stock management and visual merchandising support remotely.
• Serve as a point of contact for team members, addressing concerns and providing guidance.

Requirements

• Proven experience in a retail leadership or supervisory role.
• Strong understanding of sales techniques and customer service best practices.
• Excellent communication and interpersonal skills, with the ability to lead remotely.
• Ability to motivate and inspire a team towards common goals.
• Experience with retail management software and remote collaboration tools.

Benefits

• Competitive salary and potential for performance-based incentives.
• Remote work flexibility, allowing for a better work-life balance.
• Comprehensive health, dental, and vision insurance plans.
• Generous employee discount on a wide range of products.
• Opportunities for professional growth and career advancement.