Retail Team Leader

About the Role

Our client is looking for an energetic and experienced Retail Team Leader to support the management team in their busy store located in Plymouth . You will be responsible for motivating and guiding a team of sales associates, ensuring excellent customer service, and contributing to the overall sales performance of the store. This role is a great step for someone looking to develop their leadership skills in a hands-on retail environment. You will be a key player in maintaining store standards and fostering a positive work atmosphere for both staff and customers.

Key Responsibilities

• Lead and coach a team of retail staff, fostering a positive and productive work environment.
• Assist customers with product selection, sales, and provide exceptional service.
• Ensure store presentation and merchandising standards are consistently met.
• Support the Store Manager with operational duties, including stock management and opening/closing procedures.
• Monitor sales performance and motivate the team to achieve targets.
• Handle customer inquiries and resolve issues effectively.

Requirements

• Previous experience in a retail environment, with some supervisory or team lead experience preferred.
• Strong customer service and communication skills.
• Ability to motivate and inspire a team.
• Flexibility to work various shifts, including weekends.
• A proactive and positive approach to retail challenges in Plymouth .

Benefits

• Competitive hourly rate and potential for performance bonuses.
• Significant staff discount on store merchandise.
• Comprehensive training and development opportunities.
• A supportive team culture that values contribution.
• Career progression prospects within the retail sector.