Retrofit Coordinator/Project Manager

Job Title: Retrofit Coordinator

Job Overview

To act as the lead Retrofit Coordinator managing the PAS 2035 process from inception to evaluation. Responsible for auditing PAS 2035 assessments produced by contracted Retrofit Assessors, carrying out quality checks, and providing technical advice and guidance to clients as and when required. Represent the organization at external events, such as exhibitions and conferences.

Key Responsibilities

Retrofit Coordination: Act as the Retrofit Coordinator following the complete PAS 2035 process from inception through to evaluation.

Auditing & Quality Assurance: Audit PAS 2035 assessments produced by contracted Retrofit Assessors and execute quality checks on assessments where the organization is the contracting party.

Client Advisory & Decarbonisation: Work closely with clients to help them better understand their path to decarbonisation. Assist clients with funding support where required.

Relationship Management: Develop relationships with new and existing clients, acting as a trusted advisor. A business development mindset and an existing network within the social housing or local authority sector will be highly valued.

Contractor Management: Manage external Retrofit Assessors to deliver PAS 2035 services efficiently to clients across the UK.

Representation: Act as a key representative in a leadership role at external events, industry exhibitions, conferences, and/or meetings as required.

Systems & Compliance: Work with a range of systems, processes, and databases, adhering fully to internal Quality Management Systems.

General Support: Support, assist, and deputise for other team members as workload and circumstances require, alongside other activities agreed with the line manager.

Person Specification

Qualifications and Training

Level 5 Diploma in Domestic Retrofit Coordination and Risk Management and formal accreditation as a Retrofit Coordinator.

Possession of a full UK driving licence and use of a car with business insurance cover.

Experience and Knowledge

Solid understanding of the principles of Building Physics as relating to the fabric of existing buildings and the potential consequences of retrofit energy efficiency measures.

Construction management or M&E management experience.

Good understanding of a range of building services systems, particularly heating and ventilation systems.

Familiarity with Microsoft Office (Outlook, Excel, Word) and Microsoft 365.

Scheme-specific P&L management experience.

Desirable: Lived experience of carrying out retrofit works in a domestic setting and experience working with domestic refurbishment clients.

Desirable: Understanding of how the construction industry is structured and the different roles/elements within a building project.

Desirable: Experience of building energy modelling (SAP, PHPP, or similar).

Desirable: Domestic Energy Assessor (DEA) or Retrofit Assessor background.

Skills and Abilities

Excellent verbal (including telephone) and written communication skills.

Ability to work with and for householders, helping them achieve their decarbonisation/energy objectives.

Ability to work both independently and collaboratively as part of a team.

Ability to engage with stakeholders confidently and effectively—remotely, one-to-one, and in groups.

Strong project management skills: highly organised, able to manage own time effectively, and possessing a keen eye for detail