Revenues Recovery Officer

We're on the lookout for a passionate individual who wants to help us make a difference to local communities here in Charnwood, Leicestershire.

We are a customer-focused, ambitious, and dynamic organisation, which is committed to supporting communities, looking after the environment, and creating a thriving economy.

The Council is recrReveuuiting for a Revenues Recovery Officer.

The Role

The role involves working as part of the Council Tax Recovery Team, with primary responsibility for liability order debt recovery, negotiating and monitoring payment plans with customers and ensuring vulnerable debtors are given support and help.

The Person

We are looking for an organised individual who has a positive attitude to help improve the service we provide.

You will require strong administration and communication skills and have experience of dealing with members of the public, with the ability to be able to manage your own workload.

The benefits of working with us:

• Agile working for many roles
• Generous annual leave of between 35.5 and 40.5 days of leave (depending on grade and length of service) inclusive of bank holidays
• Most services are closed over Christmas
• Opportunities for professional development linked to many roles
• Access to the Local Government Pension Scheme
• Free parking

We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.

We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.

About the Council

Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.

We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.

Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together

About Charnwood

We are proud of our borough, and it is a great place to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore.

At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK. It is a diverse community thanks to its student population and cultures from around the world.

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