Sainsbury's Fleet Support Co-ordinator

We are looking for a highly organised and customer-focused Fleet Support Co-ordinator to join our team, supporting the Sainsbury’s Partnership. This is a fast-paced role where you will coordinate fleet activities, manage customer enquiries, support fleet planning, and ensure the efficient movement and allocation of equipment. This is a temporary role to cover maternity within the team.

As a Fleet Support Co-ordinator, you will play a key role in delivering a first‑class customer experience while ensuring fleet operations run smoothly and efficiently.

Responsibilities

• Coordinating all Sainsbury’s short-term rental (STR) requirements. Supporting fleet planning and day-to-day fleet movements.
• Processing incoming rental equipment requests in line with agreed procedures.
• Liaising with sales and transport teams to ensure timely order fulfilment.
• Working closely with Fleet Managers and Contract Managers to deliver fleet solutions.
• Managing fleet transfers and equipment movements across the Sainsbury’s network.
• Providing accurate rental quotations both verbally and in writing.
• Handling customer enquiries and resolving issues professionally and efficiently.
• Arranging equipment deliveries and collections while ensuring accurate cost allocation.
• Producing and maintaining accurate fleet records, reports, and invoices.
• Identifying opportunities to improve processes and ways of working.
• Participating in team meetings and contributing to continuous improvement initiatives.
• Maintaining a strong customer‑first approach in all activities

Qualifications

• Proficiency in Microsoft Office applications.
• Strong customer service experience and relationship management skills.
• Excellent communication skills, both written and verbal.
• Strong organisational and time management abilities.
• Ability to multitask and manage competing priorities.
• Calm, logical, and analytical approach to problem‑solving.
• High attention to detail and accuracy.
• Ability to work collaboratively with multiple stakeholders.

Benefits

• Competitive salary
• Attractive company pension
• Full tool kit
• Company sick pay
• Voluntary critical illness cover
• Free eye tests
• Free flu jabs
• 24/7 Employee Assistance Programme
• Benefits platform with instant discounts and offers
• Industry leading technical training and opportunities to progress your career

Toyota Material Handling UK is an equal opportunities employer.

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