Sales and Account Executive

Our client is a manufacturing company who specialise in the production of high precision machined components. A vacancy has arisen for a Sales and Account Executive to join their busy and hardworking team in St Leonards on Sea.

The ideal candidate will have demonstrable experience in a sales or account management role, have a proven track record of managing existing accounts and winning new business as well as experience using CRM systems and managing accurate sales records. You will possess excellent customer service skills, be able to read technical drawings and communicate requirements clearly and actively be able to identify solutions for customers and internal teams.

As a Sales and Account Executive you will be the primary commercial contact for existing customers as well as new business prospects, building strong relationships, understanding customers needs and working with internal teams to ensure strong levels of customer service and growth are achieved.

The Ideal candidate will possess the following skills and qualities:

Demonstrable experience in a sales or account management role, ideally within manufacturing, precision engineering or similar

Proven track record of managing existing accounts and winning new business

Familiarity with B2B customer interactions, ideally including OEMs and subcontract supplies/customers

Experience using CRM systems and maintaining accurate sales records

Ability to build trust and maintain long-term client relationships

Understanding pricing, margins and business profitability

Ability to read drawings, understand manufacturing processes and communicate technical requirements clearly

Be able to present to customers, negotiate terms and close deals

Possess strong organisational and time management

Ability to proactively identify solutions for customers and internal teams

Be competent in MS Office including teams

Your duties as a Sales and Account Executive will be:

Serve as the main point of contact for existing customers, fostering strong relationships and high customer satisfaction

Understand customer operations and manufacturing requirements to help them solve issues with the company’s capabilities

Coordinate internally with scheduling, production and quality teams to ensure timely fulfilment and service excellence

Identify, research and engage potential new customers suitable for the company’s capabilities

Evaluate the business opportunities with new leads, prepare and present quotations and proposals to win new business

Attend industry events, exhibitions and networking opportunities to represent the company and build the portfolio of customers

Setting key targets with the site manager and reviewing on a monthly/quarterly and annual basis

Working with site manager and production teams to convert enquiries into orders

Maintaining/help developing accurate CRM records and track progress against sales targets

Preparing sale reports, forecasts and insights for site manager to report to the board

Providing exceptional customer service and communication

Responding promptly to all technical and commercial enquiries

Following up on quotes, manage negotiations and help close business

Proactively identify opportunities for upselling additional services

Salary:

£30,000 - £40,000 per annum (plus commission/bonus)

Hours:

Monday – Friday, 38 hour per week

Full Time, Permanent

Location:

St Leonards on Sea, East Sussex