Sales and Service Administrator

Do you have experience of the full order taking process?

Do you exceptional customer service?

Our client is looking to recruit a Sales and Service Administrator to support the Customer Services activities by helping to maintain effective order processing, service

After sales support and accurate operational information in support of customer and business

requirements.

Working as part of the Customer Services function, the role provides flexible operational and administrative support

across sales, service and related activities, working with colleagues and customers to support continuity, service,

quality and efficiency.

The main areas of this role area –

• Sales order administration and associated customer coordination.

• Service order administration and associated service coordination.

• After Sales Support and operational support activities.

• Maintenance of accurate records and information within relevant business systems.

• Cross-functional coordination, issue identification and appropriate escalation.

• Flexible support across Customer Service as business priorities evolve.

The ideal person will have –

• Experience in Administration, order taking , Sales support or Service

• Good Computer skills

• Great communication between customer and internal colleagues

• Attention to detail

It would be an advantage if you have experience of export, shipping requirements or ERP/MRP systems