Sales Associate - Luxury Retail

Sales Associate - Luxury Retail (3 day Part Time Xmas Cover)

Moleskine

Location: Edinburgh, Westfield St James Quarter

Are you passionate about luxury stationery and providing exceptional customer service? Do you thrive in a dynamic retail environment where creativity meets productivity? Moleskine, the renowned Italian manufacturer of exquisite notebooks, planners, and accessories, is seeking enthusiastic individuals to join our team in Milan, Italy.

As a Sales Associate at Moleskine, you will play a pivotal role in driving sales productivity, enhancing customer service levels, and maintaining the impeccable standards of our brand.

What will you be doing on a daily basis? Customer Service

• Be a brand ambassador, embodying the essence of Moleskine in every interaction.
• Elevate the retail experience by delivering friendly, courteous, and efficient service to every customer.
• Master the art of upselling with confidence and finesse.
• Stay updated on competitor ranges and price points to provide informed recommendations.
• Handle customer inquiries and complaints with professionalism and empathy.

Visual Merchandising

• Bring our brand to life by implementing captivating visual merchandising changes.
• Ensure that products are impeccably presented and the store maintains a pristine appearance.

Stock Control

• Assist in maintaining optimal stock levels through replenishment and accurate processing of deliveries.
• Keep stockroom areas organized and efficient.

The right skillset for this role includes:

• Previous experience in retail or customer service preferred.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Passion for luxury stationery and design.

The benefits for this exciting role include:

• Competitive salary and incentives.
• Opportunities for career growth and development.
• Discounts on Moleskine products.
• A supportive and collaborative work environment.

If you're ready to embark on a rewarding journey with a globally recognized brand, apply now to join the Moleskine team and be part of something extraordinary