Sales, Dispatch & Accounts Administrator

Sales, Dispatch & Accounts Administrator

Hours: Monday–Friday, 8:00am–5:00pm Position: Full-time, Permanent

Salary: £31,750 per annum

Overview

We are looking for an organised and computer-literate individual to join our team in a varied administrative role.

The position involves processing customer orders, organising dispatch paperwork and providing general accounts support.

This is a busy role where accuracy, efficiency and confidence using different computer systems are important.

Key Responsibilities

• Process customer orders and raise invoices.

• Use Sage and ShipStation to manage orders and dispatch.

• Prepare shipping labels and dispatch paperwork.

• Arrange courier collections and pallet deliveries.

• Resolve order, delivery and shipping queries.

• Maintain accurate customer, product and order information.

• Reconcile daily cash sales and card payments.

• Assist with customer payments, statements and general sales ledger administration.

• Maintain petty cash records.

• Provide general administrative support and holiday cover within Accounts.

• Assist with improving our systems and processes as we move to Sage 200.

Skills & Requirements

• Strong computer skills.

• Good attention to detail.

• Organised and able to prioritise work.

• Confident working with numbers.

• Good communication skills.

• Able to work accurately in a busy environment.

• Willing to learn new systems and processes.

Desirable

• Previous administration experience.

• Experience with Sage, ShipStation or similar systems.

• Familiarity with Excel.

• Experience in accounts, sales order processing or dispatch.

Full training will be provided. We're looking for someone who is organised, confident with computers and happy to take on a varied workload