Sales Order Processor

We are recruiting on behalf of an established client in the building materials sector for a Sales Order Processor based at Burton Gateway. Due to the location of the site, applicants will need their own transport unless they live locally.

Position Overview: We are looking for a commercially minded, proactive and driven individual with a positive approach. As the main point of contact for customers throughout the order process, you will deliver excellent service through clear communication, a professional telephone manner and the ability to remain calm under pressure. You will thrive in a fast-paced environment, work confidently both independently and as part of a team, and contribute to a strong “one team” culture.

Working Environment:

• Full-time, permanent position: 40 hours per week, Monday to Friday

• Flexible start and finish times

• ·Office-based at Burton Gateway

Key Responsibilities Sales Order Processor:

• Respond to customer enquiries promptly, professionally and accurately

• Manage incoming calls while entering and processing orders efficiently

• Process sales orders accurately to deliver a high-quality customer experience

• Work closely with the sales team to develop business with new and existing customers

• Prepare quotations, follow up opportunities and convert enquiries into orders

• Identify suitable upselling opportunities to increase product specifications and order volumes

• Proactively identify sales opportunities and make outbound customer calls

• Develop strong knowledge of the product range and represent the business professionally as a brand ambassador

• Maintain accurate information across ERP and CRM systems and identify opportunities to improve processes

• Collaborate with internal teams to ensure orders are delivered smoothly and customers receive excellent service

Key Skills and Experience Required Sales Order Processor:

• Experience in customer service, sales order processing or operational administration is desirable

• Previous experience in a similar fast-paced, customer-focused role is preferred

• Strong communication, organisation and attention to detail

• A proactive, commercially aware approach and confidence in identifying sales opportunities

• Comfortable using ERP, CRM and general office systems

• A commitment to professional development and continuous improvement

Benefits Sales Order Processor:

• Starting salary of £28,000 per annum

• 10% performance-related bonus

• Permanent, full-time employment with regular weekday hours

• Flexible start and finish times

Linkster Recruitment provides end-to-end temporary, contract and permanent recruitment solutions across the supply chain, including engineering, warehousing, manufacturing and clerical roles