Salesforce Data 360 Consultant - Contract

About 167 Solutions

167 Solutions is a recruitment provider connecting skilled professionals with opportunities across a range of industries and technical disciplines. We work to match talented individuals with opportunities that align with their technical expertise and career ambitions, supporting candidates throughout the recruitment process.

About the Role

167 Solutions is seeking an experienced Salesforce Data 360 Consultant for a remote contract opportunity within the UK.

The successful candidate will have hands-on experience with Salesforce Data 360, previously known as Data Cloud, and a strong understanding of customer data management, data integration and customer data unification.

You will be responsible for helping deliver Salesforce Data 360 solutions that enable organisations to unify customer information, improve data accessibility and support personalised customer experiences. This role would suit a technically capable consultant who can work independently, collaborate with stakeholders and contribute to successful project delivery.

Key Responsibilities

• Design, configure and implement Salesforce Data 360 solutions to support business and customer data requirements.
• Develop and maintain data streams, data mappings and data models to integrate information from multiple sources.
• Configure identity resolution and customer data unification processes.
• Build and manage calculated insights and audience segmentation to support business use cases.
• Support data ingestion, transformation and integration across Salesforce and external systems.
• Work with Salesforce CRM and other connected platforms to improve customer data accessibility and usability.
• Collaborate with technical teams, business stakeholders and solution architects to translate requirements into effective solutions.
• Troubleshoot data quality, integration and configuration issues.
• Support testing, deployment, documentation and ongoing optimisation of Data 360 implementations.
• Ensure data solutions follow appropriate data governance, privacy and security practices.

Required Technical Skills and Experience

• Proven hands-on experience with Salesforce Data 360, formerly Salesforce Data Cloud.
• Strong understanding of customer data platforms (CDPs), data unification and customer data management.
• Experience configuring data streams, data mappings, data models and identity resolution.
• Knowledge of calculated insights, segmentation and audience activation.
• Experience integrating Salesforce with external data sources and other enterprise systems.
• Understanding of APIs, data integration patterns and data quality principles.
• Familiarity with Salesforce CRM and the wider Salesforce ecosystem.
• Experience with data transformation and querying technologies, such as SQL, where applicable.
• Ability to troubleshoot technical issues and support end-to-end solution delivery.

Functional Skills and Experience

• Ability to translate business requirements into technical solutions.
• Strong analytical and problem-solving skills.
• Effective communication with technical and non-technical stakeholders.
• Experience working within Agile delivery environments, where applicable.
• Ability to manage priorities and deliver work independently in a remote contract environment.
• Strong documentation and stakeholder collaboration skills.

Salesforce Certifications

Candidates should hold a relevant Salesforce certification, preferably one or more of the following:

• Salesforce Certified Data Cloud Consultant.
• Salesforce Certified Data Cloud Accredited Professional, where applicable to the candidate's background.
• Salesforce Certified Administrator.
• Salesforce Certified Platform Developer I.
• Other relevant Salesforce certifications demonstrating expertise in data management, integration or solution architecture.

The Salesforce Data Cloud Consultant certification is particularly desirable.