School Receptionist - Secondary School

School Receptionist - Secondary School

Location: Redbridge, East London Start Date: November 2026 / To Be Agreed Contract: Full-time, Term-time Salary: Dependent on experience

Are you an organised, professional and conscientious School Receptionist with excellent administration skills and experience using school management information systems?

We are working with a secondary school in Redbridge that is seeking a reliable, proactive and experienced School Receptionist to join their administration team.

This is an excellent opportunity for someone with previous school reception or administration experience who enjoys working in a busy environment, managing competing priorities and providing a professional first point of contact for students, parents, staff and visitors.

The successful candidate will play an important role in ensuring the smooth running of the school's reception and administrative services, maintaining accurate records and using school databases such as SIMS, Arbor or Bromcom to manage student information.

The Role

Managing the school reception and providing a professional first point of contact for students, parents, visitors and external agencies

Answering telephone calls, responding to emails and directing enquiries to the appropriate staff members

Welcoming visitors and ensuring all safeguarding and visitor procedures are followed

Maintaining accurate student records using school Management Information Systems (MIS)

Updating student attendance, contact details and other relevant information

Supporting the administration of student admissions, transfers and general school records

Managing incoming and outgoing correspondence

Providing general administrative assistance to teaching staff, pastoral teams and senior leaders

Preparing letters, documents, reports and other administrative materials

Coordinating appointments, meetings and visitor arrangements

Handling confidential student and staff information in accordance with UK GDPR

Assisting with first aid administration and contacting parents when required, in line with school procedures and training

Maintaining an organised, efficient and welcoming reception environment

Working cooperatively with the wider school administration team

The Ideal Candidate

Previous experience working as a School Receptionist, School Administrator or in a similar administrative role

Experience using school databases such as SIMS, Arbor or Bromcom is highly desirable

Confident updating and maintaining student records, attendance information and contact details

Excellent communication, telephone and customer service skills

Strong organisational abilities with a conscientious and methodical approach

Confident using Microsoft Office, including Word, Excel and Outlook

A professional and approachable manner when dealing with students, parents, visitors and staff

A strong relationship builder who can communicate effectively with a wide range of people

Able to manage a busy reception area and prioritise competing tasks

Accurate data entry skills and a high standard of written communication

Calm, reliable and able to handle sensitive situations with discretion

Good understanding of safeguarding, confidentiality and data protection responsibilities

Able to work independently and cooperatively with colleagues

Committed to maintaining high standards of school administration

Qualifications and Experience

GCSE English and Maths at Grade 4/C or above, or equivalent qualifications, are desirable

A Level 2 or Level 3 qualification in Business Administration, Customer Service or Office Administration would be advantageous

Previous experience in a school office or educational setting is highly desirable

Practical experience using SIMS, Arbor, Bromcom or another school MIS is highly desirable

Good working knowledge of Microsoft Office applications

Training or knowledge of safeguarding and data protection procedures would be advantageous

First Aid at Work or Emergency First Aid qualifications would be beneficial but are not essential

Why Apply?

Join a welcoming and established secondary school in Redbridge

Secure a full-time, term-time position

Work within an experienced school administration team

Utilise your existing reception, administration and school database skills

Develop your experience using school management information systems

Gain further experience in school administration and student services

Become part of a positive and cooperative school environment

Play an important role in the daily running of the school

Build professional relationships with students, parents, staff and external visitors

Make a valuable contribution to the school's administrative operations

If you are an experienced, organised and professional School Receptionist with strong administration skills and knowledge of school databases, take the next step in your education career.

Apply today to find out more about this full-time School Receptionist opportunity in Redbridge.

Please note: Previous experience working in a school environment and knowledge of school management information systems will be highly regarded