Senior Account Manager - Oxfordshire Sales

About the Role

Our client is seeking a highly experienced and strategic Senior Account Manager to oversee and expand key client relationships within the Oxfordshire region. This pivotal role demands a proactive approach to client management, focusing on retention, growth, and ensuring client satisfaction through exceptional service. You will work with a portfolio of established accounts, identifying opportunities for upselling and cross-selling, and acting as the primary advocate for your clients internally. This position offers the chance to make a significant impact, working within a collaborative team and a prestigious environment, contributing directly to the company's long-term success in the Oxford area.

Key Responsibilities

• Manage and grow a portfolio of high-value existing client accounts within Oxfordshire .
• Develop and implement strategic account plans to maximize customer lifetime value and retention.
• Identify and pursue opportunities for upselling and cross-selling additional products and services.
• Serve as the main point of contact for clients, addressing inquiries and resolving issues effectively.
• Build and maintain strong, long-term relationships with key stakeholders at client organizations.
• Conduct regular performance reviews with clients, demonstrating ROI and identifying future needs.

Requirements

• Proven track record as a Senior Account Manager or in a similar client-facing sales role, with extensive experience.
• Demonstrated success in achieving and exceeding account growth and retention targets.
• Exceptional communication, negotiation, and interpersonal skills.
• Strong business acumen and the ability to understand complex client needs.
• Experience in managing key accounts within a B2B environment.
• Ability to work effectively both independently and as part of a sales team.

Benefits

• Attractive base salary with a significant performance-based bonus potential.
• Office-based role in a prime Oxford location, fostering team collaboration.
• Comprehensive benefits package, including health insurance, pension, and life assurance.
• Opportunities for advanced professional development and leadership training.
• Access to cutting-edge tools and resources to support client management.