Senior Account Manager - SaaS Sales

About the Role

Our client is seeking an experienced and motivated Senior Account Manager to drive revenue growth for their cutting-edge SaaS solutions in Newcastle upon Tyne . This is a crucial role focused on managing and expanding relationships with existing enterprise clients, identifying upsell and cross-sell opportunities, and ensuring high levels of customer satisfaction and retention. You will work closely with dedicated account teams, including customer success and technical support, to deliver exceptional value and strategic guidance. This office-based position is ideal for a seasoned sales professional who thrives on building deep client partnerships and contributing to the success of a leading software provider.

Key Responsibilities

• Manage a portfolio of key enterprise accounts, fostering strong, long-term relationships.
• Identify and pursue opportunities for upselling and cross-selling new products and services to existing clients.
• Develop and execute strategic account plans to meet and exceed revenue targets.
• Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
• Collaborate with internal teams to ensure seamless delivery and implementation of solutions.
• Conduct regular business reviews with clients to demonstrate ROI and strategic value.

Requirements

• 5+ years of experience in an Account Management or similar sales role, specifically within the SaaS industry.
• Demonstrated success in managing enterprise-level accounts and achieving revenue growth targets.
• Strong understanding of SaaS business models and cloud-based solutions.
• Exceptional communication, presentation, and negotiation skills.
• Proven ability to build rapport and credibility with C-level executives.
• Proficiency in CRM systems and sales forecasting.

Benefits

• Attractive base salary with a highly competitive, performance-based bonus structure.
• Comprehensive private healthcare, dental, and vision insurance.
• Generous holiday allowance and company pension scheme.
• Extensive training and professional development programs.
• A vibrant and collaborative office environment in the heart of Newcastle .