Senior Bodyshop Supervisor - Thurleigh

Senior Bodyshop Supervisor

Salary: Starting on £40k, up to £45k per annum after 6 months Working Hours: 40hrs a week, however this role follows a flexible 5‑out‑of‑7 shift pattern, supporting site operations from 6am to 9pm Monday to Friday and 6am to 5pm on Saturdays Type of Employment: Permanent

Main Purpose of the Role:

The Senior Bodyshop Supervisor will be responsible for delivering efficient, cost‑effective and high‑quality Bodyshop operations across multiple disciplines. Working with a high level of accuracy, you will minimise vehicle downtime, manage high‑volume throughput, and ensure full regulatory compliance.

You will act as the first point of contact for Bodyshop colleagues, identifying staffing requirements, managing performance, and driving continuous improvement. This role requires strong organisational capability, effective workflow planning across Bodyshop, Quickfix, Wheels, CMR and Progress chasing vehicles through to completion, whilst having a proactive approach to operational excellence.

Role Duties:

• Lead daily Bodyshop operations — manage operatives, workflow, shop loading and WIP performance.

• Drive team performance — build a strong team culture focused on hitting KPIs and quality standards.

• Maintain quality & customer satisfaction — oversee all quality matters and handle customer queries professionally.

• Ensure process efficiency — deliver industry‑leading standards, minimise downtime and control costs.

• Uphold Health & Safety — ensure full compliance with HSE across all activities.

• Manage people & performance — deliver training, manage HR issues and conduct performance reviews.

• Communicate effectively — maintain strong communication with internal teams and external clients.

• Provide flexible operational support — work rotating shifts (including Saturday mornings) and support overtime when required.

Key Skills, Knowledge & Experience:

• Supervisory experience — minimum 1 year in a similar supervisory role, with proven ability to lead in a target‑driven environment.

• Bodyshop background — 3–5 years’ experience in a Bodyshop setting, with strong technical understanding.

• People & HR management — experience handling day‑to‑day staff issues, supporting performance reviews and delivering training.

• Communication skills — confident communicator, able to work cross‑functionally and build strong relationships.

• Time management & organisation — able to prioritise effectively, work under pressure and maintain workflow accuracy.

• Attention to detail — high level of accuracy across all operational and reporting tasks.

• IT capability — competent with Microsoft Office and able to compile management reports.

• Customer focus — committed to delivering excellent service and maintaining high satisfaction levels.

• Self‑motivation — proactive, independent and able to drive performance without close supervision.

• Full UK Driving Licence required

We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:

• Onsite parking

• Company Pension Scheme

• Cycle to work scheme

• An Employee Assistance Programme

• Enhanced maternity, paternity, and adoption leave

• Access to trained Mental Health First Aiders

• Access to BCA Rewards which provides online and store discounts with a range of retailers

• And so much more…

BCA Academy

Our business is growing and evolving at a significant rate and we need to ensure we have the right people with the right skills in order to maintain its success. We need to build our own talent now for the future. It is for this reason we have our own IMI approved training academy. The BCA Academy is there to support your technical training needs. As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.

We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability