Senior Business Analyst - JSM Implementation

Are you a Senior Business Analyst with JSM implementation experience This could be the great opportunity for you.

An opportunity has arisen for a Senior Business Analyst to join a well-established biotech company using large-scale genetic data and AI to predict disease risk and advance precision healthcare.

As a Senior Business Analyst, you will lead implementation-focused business analysis, refine operational workflows and support system integration, testing and successful solution delivery.

This is a 6-month contract-based role offering hybrid / remote working options, salary range of £450 - £600 (DOE) per day and benefits.

You will be responsible for:

Leading business analysis activities for JSM implementation and supporting the migration of Access Governance using established workflows and controls.

Designing and documenting workflows, process maps, user stories, acceptance criteria and operational procedures.

Analysing and documenting API integrations between JSM, HubSpot and other systems, ensuring alignment with the wider technology environment.

Supporting solution validation, testing and UAT, preparing training materials and identifying delivery risks and dependencies.

Collaborating with the Product Manager and technical teams to deliver business requirements, and performing any other duties as required.

You will be able to demonstrate some of the following:

Previously worked as a Business Analyst, Business Systems Analyst, or in a similar role Must have experience delivering Jira Service Management implementations.

Business analysis experience within system implementation, transformation or delivery-focused programmes.

Experience within governance, service management or operational transformation environments.

Knowledge of HubSpot integrations with other business systems.

Experience progressing projects from discovery through implementation and delivery, including system integration support and API analysis.

Understanding of IT service management (ITSM), workflow automation and service delivery models.

Skilled in workflow design, process mapping and documentation.

Ability to develop training resources, operational procedures and implementation documentation.

This is a great opportunity for an experienced Business Analyst looking to contribute to meaningful process improvement within a specialist healthcare environment.

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