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Senior Claims Adjuster
- aberdeen, scotland, AB10 1AB, United Kingdom
- Permanent·On-site
- Full time
- £45,000 - £45,000 Per Annum
Job Description
About the Role
Our client is seeking an experienced and detail-oriented Senior Claims Adjuster to join their dynamic insurance team in Aberdeen . This pivotal role involves managing complex insurance claims from inception to settlement, ensuring fair and efficient resolution for policyholders while adhering to regulatory standards and company policies. You will play a crucial part in maintaining customer satisfaction and upholding the company's reputation for integrity and responsiveness in the Aberdeen area. This position offers the opportunity to leverage your expertise in a challenging yet rewarding environment, contributing to the operational success of a leading insurance provider.
Key Responsibilities
- Investigate, evaluate, and negotiate complex insurance claims, determining coverage and liability.
- Manage a caseload of claims efficiently, ensuring timely resolution and adherence to service level agreements.
- Communicate effectively with policyholders, claimants, legal representatives, and other stakeholders throughout the claims process.
- Prepare detailed reports, settlement recommendations, and claim documentation.
- Provide guidance and mentorship to junior adjusters within the Aberdeen office.
Requirements
- Proven experience as a Claims Adjuster , with a significant portion handling complex cases.
- Thorough understanding of insurance policies, legal requirements, and claims handling best practices.
- Excellent negotiation, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities with keen attention to detail.
- Relevant professional certifications or qualifications in insurance claims handling are highly desirable.
Benefits
- Competitive salary commensurate with experience.
- Comprehensive health and wellness benefits package.
- Opportunities for professional development and career advancement within the insurance sector.
- Pension scheme and other employee benefits.
- A supportive and collaborative working environment in Aberdeen .