Senior Claims Adjuster

About the Role

Our client is seeking an experienced and detail-oriented Senior Claims Adjuster to join their esteemed insurance team based in Aberdeen . This pivotal role involves managing complex insurance claims from inception to settlement, ensuring fairness and efficiency for all parties involved. You will be a key player in upholding our client's reputation for excellent customer service and integrity, contributing to a team that values expertise and collaboration. This position offers the chance to work within a dynamic environment, where your analytical skills and thorough understanding of insurance policies will be highly valued and essential for success.

Key Responsibilities

• Investigate, evaluate, and negotiate complex insurance claims, including liability, coverage, and damages.
• Communicate effectively with policyholders, claimants, legal counsel, and other stakeholders throughout the claims process.
• Interpret insurance policies and apply them to specific claim scenarios to determine coverage and liability.
• Manage a caseload of claims, ensuring timely and accurate processing, documentation, and resolution.
• Identify potential subrogation or salvage opportunities to mitigate financial losses.
• Provide guidance and mentorship to junior claims adjusters, sharing expertise and best practices.

Requirements

• Minimum of 5 years of experience in claims adjusting, with a focus on complex claims.
• Thorough understanding of insurance principles, policy wordings, and relevant legislation.
• Excellent negotiation, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities, with meticulous attention to detail.
• Proficiency in claims management software and standard office applications.
• Relevant professional qualifications or certifications in insurance adjusting are highly desirable.

Benefits

• Competitive annual salary reflecting your experience and expertise.
• A hybrid working model, offering flexibility between home and office.
• Comprehensive private medical insurance coverage.
• Generous annual leave entitlement and public holiday allowance.
• Opportunities for professional development, training, and career progression within a leading insurance firm.