Senior Claims Adjuster
- aberdeen, scotland, AB10 1AA, United Kingdom
- Permanent·Hybrid
- Full time
- £45,000 - £45,000 Per Annum
Job Description
About the Role
Our client is seeking an experienced and detail-oriented Senior Claims Adjuster to join their dynamic team in Aberdeen . This pivotal role involves managing complex insurance claims from initial assessment through to settlement, ensuring fairness and accuracy for both the policyholder and the company. You will play a crucial part in maintaining customer satisfaction and upholding the company's reputation for integrity and efficiency in the Scottish market. This position offers a fantastic opportunity to advance your career within a respected insurance provider, working within a supportive environment that values expertise and proactive problem-solving.
Key Responsibilities
- Investigate, evaluate, and negotiate settlement of complex insurance claims across various lines of business.
- Conduct thorough reviews of policy coverage, loss details, and supporting documentation to determine liability.
- Communicate effectively with policyholders, claimants, legal representatives, and other relevant parties throughout the claims process.
- Prepare detailed reports, documenting claim progression, findings, and settlement recommendations.
- Mentor junior adjusters, providing guidance and sharing best practices in claims management.
Requirements
- Proven experience as a Claims Adjuster , with a strong understanding of insurance policies and regulations.
- Demonstrated ability to manage a caseload of complex claims independently.
- Excellent negotiation, communication, and interpersonal skills.
- Proficiency in claims management software and standard office applications.
- A commitment to ethical conduct and a keen eye for detail in documentation and analysis.
Benefits
- Competitive annual salary with performance-based bonuses.
- Hybrid working model, offering flexibility between home and office.
- Comprehensive health and life insurance coverage.
- Generous pension scheme and opportunities for professional development.
- A collaborative and professional working atmosphere in our Aberdeen office.


