Senior E-commerce Analyst

About the Role

Our client is seeking a highly analytical and experienced Senior E-commerce Analyst to join their remote team, driving data-informed decision-making for their online business. This pivotal role involves dissecting complex sales data, customer behavior, and market trends to identify opportunities for growth and optimization. You will work closely with marketing, product, and operations teams to translate insights into strategic initiatives that enhance customer experience and profitability. This is an excellent opportunity for a data professional to leverage their expertise in a fully remote setting and make a significant impact on e-commerce strategy and performance.

Key Responsibilities

• Analyze e-commerce sales data, website traffic, and customer behavior to identify trends and patterns.
• Develop and maintain dashboards and reports to track key performance indicators (KPIs) for online sales and marketing.
• Conduct A/B testing and conversion rate optimization (CRO) analysis to improve website performance.
• Provide actionable insights and recommendations to stakeholders across marketing, product, and operations teams.
• Forecast e-commerce sales and identify potential risks and opportunities.
• Stay abreast of industry trends and emerging technologies in e-commerce analytics.

Requirements

• Proven experience as an E-commerce Analyst or similar data analysis role, with a focus on online retail.
• Strong proficiency in data analysis tools such as SQL, Excel, and business intelligence platforms (e.g., Tableau, Power BI).
• Experience with web analytics tools like Google Analytics is essential.
• Demonstrated ability to translate complex data into clear, actionable business insights.
• Excellent problem-solving and critical thinking skills.
• Bachelor's or Master's degree in Statistics, Economics, Mathematics, or a related quantitative field.

Benefits

• Competitive salary package with performance incentives.
• Fully remote working arrangement, offering maximum flexibility.
• Opportunity to influence strategic decisions through data insights.
• Continuous learning and professional development support.
• Collaborative and innovative team culture focused on data excellence in Portsmouth and beyond.