Senior Fundraising and Training Administrator

Service: Fundraising and External Engagement (FEE)

Contract: Permanent

Salary: £17,550 - £18,906.22 per annum (£24,975 – 26,905 full time equivalent) – Solent Mind Band B. In line with organisational policy, new appointments will ordinarily be made at the starting salary point of the advertised grade.

Hours: 26 hours per week, split across 4 days

Location: Southampton combined with home working

Closing Date: Sunday 30 August pm)

About the role

We're looking for a highly organised and proactive Senior Fundraising and Training Administrator to provide essential support across our Fundraising and Training teams.

This is a varied role at the heart of two important income-generating areas of Solent Mind. You'll help ensure fundraising and training activities run smoothly by leading on financial administration and reconciliation processes, maintaining accurate CRM records, supporting customers and supporters, and providing high-quality operational and administrative support.

Working closely with colleagues across both teams, you'll be responsible for managing income records and reporting, supporting fundraising and training activities, coordinating resources and helping to deliver an excellent experience for donors, supporters, fundraisers and training customers.

This role would suit someone who enjoys working with systems and processes, has excellent attention to detail and takes pride in delivering outstanding administrative support.

About you

You'll be an experienced administrator who is confident managing multiple priorities and working with a high degree of accuracy.

You will have experience of financial administration, record keeping and using databases or CRM systems, alongside excellent organisational and communication skills. You'll be comfortable working with a range of stakeholders and committed to providing excellent customer service.

We're looking for someone who can work independently, use their initiative and contribute to the smooth running of both our Fundraising and Training functions. Experience of working within a charity, fundraising, training or customer‑focused environment would be an advantage.

You will ideally have experience of:

• Financial administration, income processing or reconciliation.
• CRM or database management.
• Coordinating administrative processes in a busy environment.
• Producing accurate reports and maintaining records.
• Using Microsoft Office and other digital systems confidently.

About us

Solent Mind is the largest mental health charity in Hampshire. It is part of a network of 125 local Minds in England and Wales, which are independent charities affiliated to Mind. Solent Mind has its own board of trustees and raises its own funds to deliver its services, support and training tailored to the needs of people living in Hampshire, Southampton, Portsmouth, and the Isle of Wight. Solent Mind has a gold award for Workplace Wellbeing Index 2022/2023 and has signed up to be a Mindful Employer.

NOTE TO APPLICANTS - You will be asked about gaps in your employment at interview and you will need to provide proof of your right to work in the UK before you start your employment.

Unfortunately, we cannot sponsor this role as we do not hold a sponsorship licence. Any offer for this role will be subject to a relevant Disclosure and Barring Service (DBS) check and receiving your references.

We welcome people from all the communities we work in to apply for a role within Solent Mind, especially those with experience of mental health problems. Offers are made based on merit.

Please submit your application as early as possible, as we may close this advert before the advertised closing date.

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