Senior Incident Commander for High-Severity Escalations

Proofpoint is seeking a Sr. Critical Situation Manager to lead high-severity customer incidents and coordinate cross-functional teams from detection to post-mortem analysis in a fast-paced environment.

You will advocate for customers and drive improvements across service, product, and engineering, including on-call rotation and executive communications. The role requires strong English communication, incident management experience, and a Bachelor’s degree or equivalent.

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