Open roleExternal
Senior ITSM Process & Change Analyst
- belfast city district, northern ireland, United Kingdom
- Permanent·On-site
- Full time
- £45 - £65 Per Hour
Job Description
A&O Shearman is seeking a Senior ITSM Process Support Analyst in Belfast to join the Global Service Desk. You will administer ITSM processes, maintain documentation, and collaborate with technical teams, vendors, and stakeholders to ensure controlled, compliant service delivery.
You will support Change, Problem, and Service Design activities, produce management information, and escalate risks to the appropriate governance forum.
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