Senior Project Manager - Retail Operations
- norwich, norfolk, NR1, United Kingdom
- Permanent·Remote
- Full time
- £70,000 - £70,000 Per Annum
Job Description
About the Role
Our client is seeking a seasoned Senior Project Manager to drive operational enhancements and strategic initiatives within their retail division, operating in a fully remote capacity. This role is pivotal in optimizing retail processes, implementing new store technologies, and improving customer experience across multiple locations. You will lead cross-functional teams, manage project timelines and budgets, and ensure seamless execution of retail-focused projects. This is an exceptional opportunity for a results-oriented leader to contribute to the growth and efficiency of a major retail brand, enjoying the flexibility of remote work.
Key Responsibilities
- Lead the planning and execution of projects focused on retail operations, technology, and customer experience improvements.
- Manage project scope, deliverables, timelines, and budgets to ensure successful outcomes.
- Collaborate with retail leadership, IT, marketing, and operations teams to define project requirements.
- Oversee the implementation of new retail systems, processes, and store formats.
- Identify and mitigate risks associated with retail projects and operational changes.
- Communicate project status, insights, and recommendations to senior management and stakeholders.
Requirements
- Minimum of 7 years of experience in project management , with a significant focus on retail operations or retail technology projects.
- Proven ability to manage complex projects in a fast-paced retail environment.
- Strong understanding of retail operations, point-of-sale systems, and supply chain processes.
- Excellent leadership, communication, and stakeholder management skills.
- Bachelor's degree in Business, Retail Management, or a related field; PMP or equivalent certification is advantageous.
Benefits
- Competitive salary and performance-based incentives.
- Flexible, fully remote working arrangement.
- Comprehensive health, dental, and vision insurance.
- Generous employee discounts and professional development opportunities.
- A collaborative culture focused on innovation and customer satisfaction.


