Senior Sales Associate

About the Role

Our client is looking for a proactive and customer-focused Senior Sales Associate to join their busy store in Newcastle upon Tyne . As a key member of the sales floor, you will be instrumental in driving sales, providing expert product knowledge, and delivering an exceptional shopping experience. This role is ideal for an individual with a passion for retail and a proven ability to connect with customers, offering guidance and support to ensure their needs are met, while also contributing to a positive team dynamic and helping to maintain store standards in a vibrant retail environment.

Key Responsibilities

• Engage customers actively, understand their needs, and recommend suitable products.
• Process sales transactions accurately using the point-of-sale system.
• Maintain high standards of store presentation, including merchandising and cleanliness.
• Assist with stock management, including receiving, unpacking, and replenishing inventory.
• Provide support and guidance to junior sales associates, sharing product knowledge and best practices.
• Contribute to achieving store sales targets and key performance indicators.

Requirements

• Previous experience in a customer-facing sales role , preferably within retail.
• Excellent communication and interpersonal skills, with a friendly and approachable demeanour.
• A strong understanding of sales techniques and customer service best practices.
• Ability to work effectively as part of a team and independently.
• Flexibility to work various shifts, including weekends and public holidays.

Benefits

• Competitive hourly wage.
• Generous employee discount on merchandise.
• Opportunities for training and skill development.
• A dynamic and engaging work environment.
• Potential for promotion to team leader or assistant manager roles.