Service Administrator

Service Administrator

Location: Exeter Salary: £26,000 - £30,000 DOE Job Type: Full-Time, Permanent

The Opportunity

Are you an organised and customer-focused professional looking for a varied office-based role?

We are recruiting for a Service Administrator to join a busy and growing Exeter-based business. Acting as the link between customers, engineers and internal teams, you'll play a key role in ensuring service requests are managed efficiently, and customers receive a first-class experience.

This is an excellent opportunity for someone who enjoys building relationships, solving problems and keeping operations running smoothly.

What You'll Be Doing

Acting as the first point of contact for customer enquiries Coordinating service appointments and engineer schedules Managing service requests from initial enquiry through to completion Liaising with customers to provide updates and resolve queries Processing job information and maintaining accurate records Preparing service paperwork and documentation Working closely with colleagues across different departments Supporting the delivery of excellent customer service at all timesWhat We're Looking For

Previous experience within administration, customer service or coordination Excellent communication and relationship-building skills Strong organisational abilities and attention to detail Ability to prioritise and manage a busy workload A positive, proactive approach to work Confident using Microsoft Office and internal systems Experience within a service, facilities, maintenance or scheduling environment would be beneficial but is not essentialWhat's On Offer

£26,000 - £30,000 Doe

On-site parking Friendly and supportive team Stable, full-time permanent position Career development opportunities Varied and rewarding role Growing and successful business Immediate start availableAbout the Company

Our client is a well-established business with a strong reputation for delivering exceptional service to its customers. Due to continued growth, they are looking to strengthen their support team with the addition of a Service Administrator who can help ensure the smooth running of their day-to-day operations.

Apply Today

To discuss this opportunity prior to application, please call Georgia or Georgie on (phone number removed).

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