Service Advisor – Lead Customer Experience (Automotive)

City West Country Ltd in Plymouth is seeking a Service Advisor to lead the service department, drive efficiency and customer satisfaction in line with Mercedes-Benz standards.

You will oversee parts and service advice, coordinate the customer journey, maintain timely vehicle return, and build strong relationships with customers and stakeholders.

The role offers a range of benefits and a competitive salary up to £38,090 per annum, with 45 hours per week.

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