Service Advisor

Service Advisor

Job Title: Service Advisor
Location: Feltham
Money: £34,000-£38,000 per year
Hours: 5:30am-2:30pm week 1, 8am-5pm week 2 and 10am-7pm week 3 Monday-Friday

The client is looking to recruit an experienced Service Advisor with fantastic customer service skills and an excellent telephone manner to work within their busy and well-established company. Your duties will be supporting the service departments administration/reception and always ensuring complete customer satisfaction. The ideal candidate will have an enthusiastic and confident personality and can work well within a team.

Service Advisor Job role:

• You will be the first contact for the customer as they enter the dealerships.
• Explain the repair process and then book the customers vehicles in.
• You must effectively sell products and services as well as making customer bookings.
• Communicating with the workshop and the customer to ascertain the level of work required and get authorisation.
• To make the customers experience as enjoyable as possible, whilst providing the very highest level of customer service.

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