Service Coordinator

PSR Solutions are working with a market leading client within the Civil Engineering Sector to recruit a Service Coordinator to Join their team on a permanent basis. This role with be based in their Head Office and will involve working within Residential groundworks Sector.

Service Coordinator Roles and Responsibilities

Receive, record and coordinate plant, vehicle and equipment breakdowns, repairs, servicing and maintenance requests, prioritising work according to operational and Health & Safety requirements. Assist with forward planning and coordination of fitter and fabricator workloads, balancing planned maintenance with urgent and ad-hoc requirements and ensuring required parts, stock and equipment are available. Monitor outstanding repairs and maintenance activities, following up actions and providing updates to relevant stakeholders to minimise equipment downtime. Liaise with suppliers, manufacturers and service providers to arrange repairs, servicing, inspections and the supply of parts and materials. Assist with warranty and goodwill claims and ensure available cover is appropriately utilised. Assist with obtaining and processing quotations, purchase orders and invoices, escalating cost queries where appropriate and supporting value-for-money decisions. Coordinate servicing, inspections, testing, calibration and certification requirements, including excavators, lifting equipment, survey and GPS equipment, ensuring inspections are completed within required timescales. Maintain accurate and up-to-date asset registers, maintenance histories, job sheets and inspection and certification records. Ensure relevant statutory inspections and servicing documentation is accurately recorded and readily available when required, including inspections of lifting equipment and accessories. Support the provision of plant and equipment to site operations, checking company-owned availability before external hire is arranged. Identify recurring issues, delays and opportunities for improvement and raise these with the Service Controller or relevant manager. Ensure departmental procedures, systems and processes are followed consistently and contribute to the effective operation of the Plant Department.Service Coordinator Requirements

Understanding of plant, machinery, maintenance and repair processes. Awareness of statutory inspection, testing and certification requirements for plant and lifting equipment. Knowledge of plant hire, service or aftersales environments. Experience in an administration, coordination or operational role. Experience working within a plant, fleet, engineering, maintenance or plant hire environment. Experience in a service, engineering or parts environment would also be good IT LiterateService Coordinator Benefits

Salary - Up to £30,000 DOE Hours - 07:30am-4:30pm (1 hour lunch break which is unpaid) Based in Solihull 23 days holiday excluding bank holiday Company pension scheme Long service payments Employee Assistance ProgrammeIf you are interested in this Service Coordinator role, please apply or contact Jack Brown at PSR Solutions