Service Management Architect - London

Service Management Architect - London - Hybrid Working

Service Management Architect with excellent experience in service architecture, service design, and service transition is required by a leading law firm in central London. If you have experience in ITIL and TOGAF then this would be a bonus but not essential

This Service Management Architect role is a brand new position, to work in an immature architecture environment and bring it to the level needed. You will have huge scope in this role, so a great time to join. This role will start off as operational governance and progress through to strategy

Experience required:

Worked as an Architect in Service management, Service architecture, Service Design and Service transition
Ability to further modernise service operations throughout the business
Business architecture experience
Transitioning from a service model to a platform and product model experience
Broad technology experience around Service Architecture, in designing services in cloud, hybrid, and on-prem environments.

As the Service Management Architect, you must know what good looks like. This role is Pragmatic over theoretical, so you must have lived the experience of Service Transitions, design and architecture. The ability to influence and take people on the journey with you is also key

Role Duties:

Design and govern end-to-end technology services, ensuring alignment with enterprise standards, scalability, supportability, and operational effectiveness.
Define service ownership, governance, support models, SLAs, KPIs, and operational processes in collaboration with business and technology stakeholders.
Partner with architects, product, platform, engineering, and service management teams to embed full lifecycle support and continual service improvement.
Lead service design standardisation, including documentation, templates, and service management frameworks such as ITIL and TOGAF.
Align technology services with business capabilities, priorities, and evolving requirements through stakeholder engagement and capability gap analysis.
Act as the service architecture authority within governance forums, change advisory boards, and design reviews, driving service innovation and best practice.

Salary - They are looking to pay a starting salary of between £100,000 - £110,000 + Bonus + excellent benefits. To apply, press apply now, or send me an email - Matthew (DOT) Recruitment (DOT) Com, give me a call or send me a message on LinkedIN

The role offers flexible working, so 2 days in the office per week, but with flex on this when needed.

Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.